Thank you for your interest in our website. The protection of your privacy when processing personal data as well as the security of all business data is an important concern for us, which we take into account in our business processes. Here we inform you in detail about the handling of your data.
Information about the collection of personal data
(1) In the following, we inform about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
(2) The responsible party pursuant to Art. 4 (7) of the EU General Data Protection Regulation (DSGVO) is
concord eillieferservice GmbH & Co KG
Olbrichtstraße 21
69469 Weinheim
Managing Directors: Herbert Schönfelder, Martin Schönfelder, Lukas Perra
Phone: +49 (0) 62 01 – 39 290-0
E-mail: dispo@concord-eillieferservice.de
(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.
(4) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period.
Your rights
(1) In the following, we inform you about your data subject rights according to Art. 15 DSGVO. You can exercise these rights at any time and therefore contact us directly. If you demand these rights from us, we will examine them in detail, taking into account the associated legal requirements and obligations. If necessary, we will request further information from you. We will explain the results of our examination and our procedure for fulfilling your request to you in detail. In doing so, it is possible that we will not be able to fully comply with your requests in the way you would like. This should not prevent you from claiming your rights from us or from inquiring with us in this regard. We will be happy to answer any questions you may have.
(2) Right to information
You have the right to request information from us at any time as to whether and which of your personal data is being processed by us. This also includes information about the purposes of the processing, if applicable, about recipients to whom we have disclosed your data, the planned storage period and, if applicable, information about the origin of this data if we have not collected it directly from you. In addition, you have the right to a one-time free copy of your personal data stored by us. We reserve the right to charge a reasonable administrative fee for making the following copies.
(3) Right to rectification
You have the right to request us to correct any inaccurate data we have stored about you. This also includes the right to have incomplete personal data completed.
(4) Right to erasure
You have the right to request that we erase data we have stored about you. If we have published data about you, this also includes our obligation, within the framework of the “right to be forgotten” pursuant to Article 17 (2) of the GDPR, to forward all links to this data and copies or replications of this data to other controllers of this published personal data, taking into account available technology and implementation costs.
(5) Right to restriction of processing
You have the right to demand that we restrict the processing of data that we have stored about you. Thereafter, processing of this data is only possible with your consent or for a few purposes specified by law.
(6) Right to object to processing
Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing.
This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the situation and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing. Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your advertising objection via the contact channels listed under § 1 No. (2).
(7) Right to revoke consent under data protection law
If you have given consent to the processing of your data, you may revoke this consent at any time. Such revocation will affect the permissibility of processing your personal data after you have expressed it to us.
(8) Right to data portability
You have the right to receive from us personal data that you have provided to us in a structured, common and machine-readable format for the purpose of transfer to another controller. At your request and taking into account the available technical possibilities, this also includes direct transfer from us to the other responsible party.
(9) Right of complaint to a supervisory authority
You have the right to complain at any time to a data protection supervisory authority about our processing of data relating to you.
Collection of personal data when visiting our website
(1) In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis for this is Art. 6 para. 1 p. 1 lit. f DSGVO):
- IP address
- Hostname
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (concrete page)
- Access status/HTTP status code
- Data volume transferred in each case
- Website from which the request comes (referrer)
- The specific pages of our website that you have accessed
- Browser: Type, version and set language
- Operating system: type and version
- If JavaScript is enabled, also: screen resolution, color depth, size of browser window, installed browser plugins
(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which the body that sets the cookie (here by us), certain information flows. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.
(3) Use of cookies:
a) This website uses the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies (for this b)
- Persistent cookies (for this purpose c)
- b) Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
c) Persistent cookies are deleted automatically after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
d) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all functions of this website.
Other functions and offers of our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you must usually provide additional personal data that we use to provide the respective service and for which the aforementioned data processing principles apply. Mandatory data is marked with an asterisk. Information in fields not marked in this way is purely voluntary.
(2) When you contact the service provider via the contact form, your e-mail address and, if you so indicate, your name will be stored by us in order to answer your questions.
(3) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
(4) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. You will receive more information about this when you provide your personal data or below in the description of the offer.
(5) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
Special forms of use
- use of our customer login
(1) Customers who have been activated for access to our customer login can log in directly on our website to place and view orders. To do this, you must enter your customer number and password. This information is forwarded to the server on which the customer portal is hosted by our service provider Lavid Software GmbH in order to execute the registration.
(2) The data collection that takes place with the registration via our website is carried out in the context of the fulfillment of the contract or pre-contractual measures. We also pursue our interest in increasing the attractiveness of our website for our customers by providing a direct login to our customer login. The legal basis for this is Art. 6 para. 1 p. 1 lit. b and f DSGVO. (3) We have carefully selected the operator of the customer login and concluded an order processing contract with him. In addition, this service provider is obliged to comply with the data protection rules and our instructions. Further information about the service provider can be found at Lavid Software GmbH, Dauner Straße 12, 41236 Mönchengladbach; https://www.lavid-software.net/index.php?id=impressum.
Social media and other third-party services
- integration of other third-party services
(1) On this website, we have also integrated offers from Google (Google Fonts: fonts). By using these offers, we can offer you a better user experience on our website. This serves our interest in increasing the attractiveness of our website. The legal basis for the use of these offers is Art. 6 para. 1 p. 1 lit. f DSGVO.
(2) By visiting the website, the respective third-party provider receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 5 of this declaration is transmitted. This occurs regardless of whether this third-party provider provides a user account via which you are logged in or whether no user account exists. If you are logged in to the third-party provider, your data will be directly assigned to your account. If you do not want the assignment to your profile with the respective third-party provider, you must log out before visiting our website. The third-party provider may store your data as a usage profile and may use this for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of needs-based advertising and to inform other users of the respective service about your activities on our website, if applicable. You have the right to object to the creation of these user profiles, whereby you must contact the respective third-party provider to exercise this right.
(3) For further information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data protection declarations of these providers communicated below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy:
(4) Addresses of the respective providers and URL with their privacy notices:
a) Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework